Refund Policy

Last updated · August 2026

Digital product

ALORWELL Personal Financial Command Center products are digital downloads. Refund eligibility will follow the final terms presented at checkout and the applicable commerce platform's policies.

Before purchase

The product page clearly identifies the product as an Excel-based digital product, states the Microsoft Excel requirement, explains the intended use, and provides workbook previews so customers can assess suitability before purchasing.

Product issues

If a purchased file is materially corrupted, inaccessible, or materially different from the described product, customers should use the support route provided with the purchase to report the issue.

Changes before launch

Refund terms applicable to a purchase will be presented through the relevant checkout and sales channel and may be updated as ALORWELL expands its product offering.